Last Updated: 31 July 2025

1. Introduction

Welcome to SportHawk Ltd ("we," "us," or "our"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.sporthawkapp.com and use our mobile application, SportHawk (collectively, the "Services").

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access or use our Services.

2. What Information We Collect

We collect information in a few different ways:

a) Information You Provide to Us Directly

• On our Website: When you sign up for our waitlist on https://www.sporthawkapp.com, we collect the information you provide, which includes your full name, email address, and your user type (e.g., player, parent, or coach).

• In our App: When you create an account and build your profile within the SportHawk app, we collect the following information:

  • Required Account Information: Full name, email address, password, date of birth, and sex (male/female).

  • Public Profile Information: You may also choose to provide additional information for your public profile, which can include a profile photo, a background photo, your sporting interests, playing position, a summary of your sporting experience, and details of clubs you have played for.

  • Certificates and Qualifications: You may provide information about your sport-related certificates, such as coaching or managing qualifications.

  • Payment Information: For services that require payment (such as connecting players to clubs), we use a third-party payment processor, Stripe. We do not collect or store your full card details. This information is provided directly to Stripe, and their use of your personal information is governed by their privacy policy.

b) Information We Collect Automatically

• Log and Usage Data: Like most digital services, when you use our app and website, our servers automatically record information, including your IP address, browser type, operating system, and timestamps.

• Geolocation Data: When you use the SportHawk app, we will ask for permission to access your device's location. We only collect this information while you are actively using the app to enable location-based features. You can disable this at any time in your device’s settings.

• Push Notifications: We will ask for your permission to send you push notifications through our mobile app. You can opt-out of receiving these at any time by adjusting the settings on your device.

3. How We Use Your Information

We use the information we collect for various purposes, including:

• To Provide, Operate, and Maintain our Services: To create and manage your account, allow you to build and display your public profile, verify your qualifications, and enable the core functionality of our Services, such as connecting players with clubs.

• To Personalize Your Experience: To use your information, such as your location, interests, and playing position, to tailor the content and recommendations you see, such as suggesting nearby clubs or relevant news.

• To Process Transactions: To facilitate secure payments through our third-party payment processor, Stripe, for any paid services and to manage associated financial records.

• To Communicate With You: To send you essential operational communications, such as service announcements, technical notices, password reset emails, and push notifications about activity on your account. We also use your information to respond to your comments and support requests.

• For Marketing and Promotional Purposes: To send you marketing communications about new features, offers, promotions, and other news about SportHawk. You may opt-out of receiving these communications at any time by following the instructions in the email or changing your account settings.

• For Safety, Security, and Compliance: To use your information to verify accounts and activity, monitor for fraudulent or harmful behaviour, enforce our terms of service, and comply with our legal obligations.

• For Analytics and Service Improvement: To analyze trends, usage, and activities in connection with our Services to understand how they are used, to identify and fix technical issues, and to develop new features and improvements.

4. How We Share Your Information

We do not sell your personal information. We may share information with the following parties and in the following circumstances:

• With Other Users on the SportHawk Platform: To provide our core service, your public profile information—which may include your name, photo, playing position, experience, and qualifications—is visible to other registered users of the platform (such as players, parents, coaches, or club managers) to facilitate connections.

• With Third-Party Service Providers: We share information with third-party vendors and services that help us operate our business. These include:

  • Supabase: To provide our backend infrastructure, database hosting, and authentication services.

  • Stripe: To process payments securely when you use our paid features. We do not store your full card details; this information is provided directly to Stripe.

  • Google: To include social login within the app. To publish the app across the Google Play Store.

  • Apple: To include social login within the app. To publish the app across the Apple App Store.

• For Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, a judicial proceeding, court order, or other legal process from a government authority.

• For Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

5. Legal Basis for Processing

If you are located in the United Kingdom or European Economic Area, we process your personal data on the following legal bases:

• Performance of a Contract: Much of our processing of your personal data is to fulfill our contractual obligations to you as a user. When you sign up for SportHawk, you agree to our Terms of Service, and we process your data to:

  • Create and maintain your account.

  • Allow you to create and display your profile.

  • Enable the core service of connecting players and clubs.

  • Process your payments via Stripe.

  • Send you essential service-related communications.

• Consent: We rely on your freely given consent for certain processing activities. You have the right to withdraw this consent at any time. These activities include:

  • Sending you marketing and promotional emails and push notifications.

  • Placing non-essential cookies on your devices.

• Legitimate Interests: We process some data for our legitimate interests, provided these are not overridden by your own rights and interests. These legitimate interests include:

  • Personalizing your experience on the app to show you relevant content.

  • Ensuring the safety and security of our platform and users by monitoring for fraud or violations of our terms.

  • Analyzing usage data to understand how our Services are used, which helps us to improve them and fix issues.

• Legal Obligation: We may need to process your information to comply with a legal obligation, such as responding to a lawful request from a court or government authority.

6. Your Data Rights

Under the UK General Data Protection Regulation (UK GDPR), you have certain rights regarding your personal data. We are committed to upholding these rights.

• The right to access: You have the right to request a copy of the personal data we hold about you.

• The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

• The right to erasure (The 'right to be forgotten'): You have the right to request that we erase your personal data, under certain conditions.

• The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.

• The right to object to processing: You have the right to object to our processing of your personal data where we are relying on legitimate interests as our legal basis.

• The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, in a structured, commonly used, machine-readable format.

Exercising Your Rights

To exercise any of these rights, please contact us at privacy@sporthawkapp.com.

You also have the right to lodge a complaint with the data protection supervisory authority. In the UK, this is the Information Commissioner's Office (ICO). You can find their contact details at www.ico.org.uk.

7. Data Security & Retention

Data Security

We use administrative, technical, and physical security measures to help protect your personal information. We have taken reasonable steps to secure the personal information you provide to us, including using reputable third-party services like Supabase for our infrastructure. However, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

Data Retention

We will only retain your personal information for as long as it is necessary for the purposes set out in this privacy policy. We will keep your data for as long as your account remains active.

If you choose to delete your account, we will permanently delete your personal information within 90 days of your deletion request, unless a longer retention period is required or permitted by law (such as for tax, accounting, or other legal requirements). When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it.

8. International Data Transfers

Your information, including personal data, may be transferred to — and maintained on — computers located outside of your country, where the data protection laws may differ from those in the UK.

Specifically, as we use service providers based in the United States (such as Supabase and Stripe), your data will be processed in the United States.

When we transfer your data to a country outside the UK, we will ensure that appropriate safeguards are in place to protect your data in accordance with UK data protection laws. These safeguards may include:

• Transferring data to countries that have been deemed to provide an adequate level of protection for personal data by the UK Government (such as through the UK-US Data Bridge).

• Using specific contracts approved for use in the UK which give personal data the same protection it has in the UK (known as Standard Contractual Clauses or SCCs).

9. Children's Privacy

Our Services are not intended for or directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16.

Through our registration process, we have technical measures in place to prevent individuals who identify as being under 16 from creating an account.

If we become aware that we have inadvertently collected personal data from a child under the age of 16 without verification of parental consent, we will take steps to remove that information from our servers as quickly as possible. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us at privacy@sporthawkapp.com.

10. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our website and hold certain information.

Cookies are files with a small amount of data which are sent to your browser from a website and stored on your device. They are used to help our website function effectively and to ensure a good user experience. Our mobile application may use similar unique device identifiers for security and to analyze performance.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice within our app prior to the change becoming effective, and we will update the "Last Updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions or comments about this Privacy Policy, you may contact us at:

Company Name: SportHawk Ltd Email: privacy@sporthawkapp.com